Femmestep is dedicated to providing timely shipping and delivery for our customers:
- Processing Time: Orders are typically processed within 1-3 business days. During peak seasons or sales, processing times may be slightly longer.
- Shipping Options: We offer various shipping methods, including standard and express options. The cost and estimated delivery time will be calculated at checkout based on your location and chosen shipping method.
- International Shipping: We ship to numerous countries worldwide. Please be aware that international orders may incur customs duties and taxes, which are the responsibility of the customer.
- Tracking Your Order: Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to check the status of your shipment online.
- Delivery Issues: If you experience any issues with delivery, such as delays or missing packages, please contact our customer service team for assistance. We will work with the shipping carrier to resolve the issue.
Thank you for choosing Femmestep! We appreciate your support and look forward to providing you with stylish footwear that you will love.